# Pepper vs. Cut+Dry

**We know that choosing an eCommerce or order automation provider is an important step for independent distributors.**

**Pepper increases order sizes and saves more time for busy sales reps than any other provider in the space.**

**Here are just a few of the reasons that we believe Pepper is a great alternative to Cut & Dry for independent distributor eCommerce software.**

### Ease of Use

A well-designed app gets higher operator adoption

**Pepper**

Pepper offers an intuitive, modern UI designed for seamless ordering, ensuring a user-friendly experience - Over 70% of orders are completed in under 5 minutes.

**Cut+Dry**

Cut & Dry provides a comprehensive platform with a robust feature set that requires a learning curve for new users.

### Mobile Support

Operators on-the-go prefer ordering from a mobile device

**Pepper**

Pepper is a mobile-first platform, with over 80% of orders placed over mobile.

**Cut+Dry**

Cut & Dry’s web-based platform can operate on mobile devices, but lacks mobile-native functionality such as push notifications.

### Marketplace Approach

Can your products be seen alongside other vendors?

**Pepper**

Pepper is distributor-first, never supporting or building a marketplace app.

**Cut+Dry**

Cut & Dry offers a marketplace, accessible from their website home page.

### Order Automation

Many operators still text and call orders

**Pepper**

Pepper’s Intelligent Inbox converts text, pictures, and calls into orders, supporting multiple different languages with 80-90% first-pass accuracy.

**Cut+Dry**

Cut & Dry’s "AI Order Desk" matches calls and texts to orders and is limited to English orders.

### Integration

Successful eComm has to work with many systems

**Pepper**

Pepper has integrated with over 50 ERP systems, with over a dozen successful installations of NECS, Produce Pro, Quickbooks, AS400, and many other operations.

**Cut+Dry**

Cut & Dry’s limited integration experience means that many customers aren’t live for months to years after signing.

### Sales Rep Tools

Your go-to-market platform should empower your sales team

**Pepper**

DSR Connect allows reps to edit prices, prospect in any market, and keep up with alerts and opportunities for all of their clients.

**Cut+Dry**

Cut & Dry’s rep tooling is prone to error, leaving users with costly pricing errors and prospecting features that may not work in every market.

### Product Content

Buyers want products with pictures and descriptions

**Pepper**

SALT is a dedicated product library with over 18 million attributes, supported by a team that works on product content, brand outreach & AI catalog mapping for dynamic content.

**Cut+Dry**

Cut & Dry’s product library has roughly 5-6 million attributes.

### Team

Products are only as good as the teams that support them

**Pepper**

All Pepper engineers, implementation teams, and leadership are based in North America, with the majority based in the United States.

**Cut+Dry**

Third-party and offshore development teams make for development that lacks usability and a distributor-driven approach.

### Customer Support

When trouble arises, you'll want someone to trust

**Pepper**

Pepper offers a personalized support team for each customer, exclusively focused on meeting your unique business needs and challenges.

**Cut+Dry**

Cut & Dry provides customer support services, though availability and responsiveness may vary depending on the selected plan.

## Your Growth is Our Priority

Pepper has the tools, features, and integrations you need to be successful:

- Volume based promotions and pricing
- Holistic sampling qualifications and ad process
- Peak price protection
- Cuisine based filtering
- Cross-sell/upsell alerts
- Rebate/Promo badging
- Customer churn alerts
- Item churn alerts
- AI powered Chatbot
- Yelp integration (OG creation)
- Menu Costing
- AI-based order automation
- Offline mode
- Keyboard shortcuts
- Price visualizations
- GP% calculations
- Essential items workflow
- Credit/overdue payment tracking
- Mealticket integration
- Barcode scanning

### Testimonials

> “To this day - I have had not one complaint about our app. I hear our customers say that it's better than Sysco and some of the other big broad-liners. It's a testament to you guys on how well your product is - I love Pepper.” — Scott Davis, COO Mr. Greens

> “Pepper’s promo tool drives more sales, creates an opportunity for more marketing money from vendors, and surfaces new items to our customers. The success of the campaign was an eye-opener to the effectiveness of digital promotions over our traditional methods.” — Mary Laddusaw, Director of Sales for Henry’s Foods

> “It is truly refreshing to find a product that is actually designed for our line of business, that does everything we could have wished for, is user-friendly, and isn’t just patchwork over an existing ERP that was designed for a different business need and somehow made to work.” — Aaron Bloom, Bermuda General Agency