Payments
In-App and Web Payments
Turbocharge your collections process, increase the speed at which you receive money, and remove friction from sales conversations about collections with our best-in-class self-serve experience and tools.
IN-APP PAYMENTS
Secure self-serve payments in just a few steps
Allow your customers to review invoice details, stay on top of payment terms, and make payments in a few simple steps. The process is even more streamlined with saved payment methods.
With in-app payments, customers can:
- View all open invoices in one place
- Review invoice line items and details
- Save multiple payment methods
DIRECT CHARGE
Simplify back-office collections with fast payments processing
Use a secure distributor-facing portal to initiate digital payments on behalf of your customers.
- Search customers by name or account code
- Charge customers for any outstanding invoices
- Add custom charges and transaction fees
- Save payment methods for future processing
- Email payment links to customers
- Receive real-time payment authorization notifications
BULK CHARGE
Eliminate repetitive processing tasks
Invoice filters
Effortlessly manage your open invoices by filtering them according to due date or order fulfillment date.
Customer search
Search for customers by name or account code for swift access to their information.
Payment handling
Charge multiple customers at once by processing payments in bulk.
Notifications
Get real-time payment authorization notifications to track payment progress.
Transaction History
View all your digital payments in one place
Easily view, export, and download transaction history for both in-app and back-office payments from a single consolidated view.
You can search for transactions by custom date range or customers by name or code. Plus, you can export transaction history as a downloadable CSV file.
Fee Passthrough
Reduce processing cost with passthrough fees
Lower your processing costs by:
- Configuring passthrough fees at customer level.
- Setting overrides at the customer and payment method levels.
- Allowing customers to see the fees associated with each payment method they select.
Refunds
Mishaps made easy
We know that mistakes are rare, but when they do occur, go the extra mile and ensure an exceptional customer experience by offering full or partial refunds.
With these seamless refund capabilities, you can quickly correct any discrepancies, demonstrate your dedication to service excellence, and instill trust in your customers.
“I had never considered how the app could improve our cash flow. But our payments have been coming in much faster from Pepper users, even from those customers that have historically been slow to pay. And yes, it brings me joy when I see the emails come through that show we've received a Pepper payment!”
— Marshall Spain, Strickland’s Portion Pak
“Payments are faster, and with the ability to pass along fees, the app doesn’t cost me anything, it more than pays for itself.”
— Raymond Murray, JE Hicks